Iron Bloom General Terms

1. About these terms

1.1 These General Terms are published by Iron Bloom Medical LLC for use by all Iron Bloom Group companies. They apply when a signed agreement between you and an Iron Bloom Group company incorporates them by reference, identifying this document's exact version by its dated URL (e.g. ironbloom.eu/legal/general-terms/yyyy-mm-dd). Published versions are permanent and never altered — the version your agreement names is the version that applies.

1.2 In these terms and in every published Iron Bloom terms document, "we" / "us" means the Iron Bloom Group company named as your contracting party in your signed agreement, and "you" means the customer named there.

1.3 If your signed agreement conflicts with a published terms document, your signed agreement prevails.

2. Definitions

• Agreement — your signed agreement together with the published terms documents it incorporates.
• Iron Bloom Group — Iron Bloom Medical LLC and every company it directly or indirectly owns or controls; each is an Affiliate of the others.
• Chamber — the hyperbaric chamber system identified in your signed agreement, as specified in its Product Sheet.
• Product Sheet — the versioned specification document for the Chamber model named in your signed agreement.
• Site — the facility identified in your signed agreement where the Chamber is installed.
• Business Day — a working day in the country of the Site.
• Handover — the moment the Chamber is accepted under the Installation & Services Terms (Handover Certificate signed, or acceptance deemed).

3. The Iron Bloom Group

3.1 Any of our obligations may be performed by an Affiliate. We remain fully responsible for performance, exactly as if we performed ourselves.

3.2 As against you, we will never rely on an Affiliate's act, omission, or delay as an excuse, as force majeure, or as the act of a third party.

3.3 Payments under the Agreement are made to the bank account designated in your signed agreement. We may change the designated account only by giving you at least 15 days' written notice.

4. Communications

4.1 Day-to-day matters run by email between the representatives named in your signed agreement. Either party may change its representative by written notice.

4.2 Formal notices (claims, termination, and anything the Agreement says must be "in writing") are delivered by courier or by email with confirmed receipt, to the addresses in your signed agreement, and are effective on confirmed delivery.

5. Assignment

Neither party may assign the Agreement without the other's written consent (not to be unreasonably withheld) — except that we may assign it to an Affiliate on written notice to you, in which case the Affiliate takes over all our obligations.

6. Changes and waivers

The Agreement can only be amended in writing, signed by both parties. Not enforcing a right is not a waiver of it; waivers must be written.

7. Confidentiality

7.1 Each party keeps confidential the commercial content of the signed agreement (prices, deal-specific terms) and any non-public technical or business information received from the other, using it only for the Agreement. (These published terms themselves are public by design.)

7.2 Usual exceptions apply: information that is public, already known, independently developed, or legally required to be disclosed (with prompt notice where permitted). Disclosure to Affiliates and professional advisers under equivalent confidentiality is allowed. These duties last 5 years after the Agreement ends.

8. Force majeure

8.1 Neither party is liable for failure or delay caused by events beyond its reasonable control (war, natural disaster, epidemic, government action preventing performance, industry-wide strikes, failure of public infrastructure). Financial difficulty, market changes, and foreseeable events do not count. Affiliates are never force majeure (see 3.2).

8.2 The affected party notifies the other promptly, mitigates, and resumes as soon as possible. Affected obligations are suspended and deadlines extend accordingly.

8.3 If a force majeure event prevents a material part of performance for more than 6 months, either party may terminate the affected Agreement by written notice. Amounts due for performance already received remain payable.

9. Governing law and disputes

9.1 The Agreement is governed by the laws of the Republic of Croatia, excluding its conflict-of-law rules and the CISG.

9.2 If a dispute arises, senior representatives of both parties first meet (in person or by video) and try to resolve it within 30 days of written notice of the dispute.

9.3 Unresolved disputes go to the competent courts of Zagreb, Croatia.

10. Language

We publish our terms in multiple languages; each language version is its own permanent, immutable version with its own URL. There is no default language: your signed agreement pins the exact language version that applies to your deal, and that pinned text is the contract.